North Carolina Mountains Vacation Packages

We enjoyed our stay at this property. We had a mountain view room and the room did not disappoint with a microwave and tall mini refrigerator. The room was also spacious for two people. The bed/ pillows were comfortable and most importantly, the shower water pressure was great! The side entrance doors (near the parking lot) are locked after 6p, which I found very safe, so not anyone can just come in. The gym, we didn't use, but it had an elliptical, treadmill and a selection of free weights. The outdoor swimming pool is currently being renovated. They didn't have coffee on arrival in the lobby but they had tea/ hot chocolate. The complimentary coffee was fresh in the morning in the lobby. The only irritating thing about the hotel was that the housekeeping knocking frequently before our 11am checkout to see if we had left our room. Both times, I had told her we are not ready and she was sorry for the interruption. The first time, she unlocked herself and was about to walk in when I walked up in time to tell her we were not ready to leave yet. Having said that, we will come and stay again. This hotel had everything we needed for our stay.

The condo was beautifully furnished, and we enjoyed the quiet surroundings.

Great location, great mountain views, close to attractions and downtown. The room was nice and accommodating. Customer service needs improvements. When we walked in the lady at the front desk did not greet us or wait on us for a few minutes (nobody else was checking in). Finally, when we got help the lady didn’t know how to check over our online reservation and yelled to the manager in the back office to come out for insistance. We would come back, but please sharpen up the customer service skills.

A nice place just a short walk from downtown. They offer shuttle rides although we didn't need it. The rooftop bar has beautiful sunset views.